Privacy Policy

Privacy Policy

Effective Date: September 4, 2024

Thank you for choosing EcoValet Utah (“we,” “us,” or “our“). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website ecovaletut.com (the “Site“) or use our garbage valet services (the “Services“). It also outlines your rights under the General Data Protection Regulation (“GDPR“) and how you can exercise them.

1. Data Controller

EcoValet Utah is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us:

2. What Data We Collect

Personal Data

We may collect the following categories of personal data:

  • Identity Data: Full name, date of birth.
  • Contact Data: Billing address, delivery address, email address, telephone numbers.
  • Financial Data: Payment card details, bank account information.
  • Transaction Data: Details about payments to and from you and other details of services you have purchased from us.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
  • Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Usage Data: Information about how you use our website and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

Special Categories of Personal Data

We do not intentionally collect any special categories of personal data (e.g., health information, biometric data).

3. How We Collect Your Data

Direct Interactions

You may provide personal data when you:

  • Sign up for our services on the Site.
  • Create an account.
  • Request marketing materials.
  • Contact us via email, phone, or contact forms.
  • Participate in surveys or promotions.

Automated Technologies

As you interact with our Site, we may automatically collect Technical Data about your equipment and browsing actions through cookies and similar technologies.

Third Parties

We may receive personal data about you from third parties, such as:

  • Analytics Providers: Google Analytics.
  • Advertising Networks: Social media platforms if you interact with our ads.
  • Payment Processors: Payment gateways that process your transactions.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use your data for:

  • Service Delivery: To register you as a new customer and manage your account.
  • Performance of Contract: To process and deliver services, including managing payments and fees.
  • Customer Support: To respond to your inquiries and provide customer care.
  • Marketing: To deliver relevant website content and advertisements and measure their effectiveness.
  • Legal Compliance: To comply with legal obligations, such as tax laws and regulations.
  • Security: To protect our business and your account from fraud and other illegal activities.

5. Legal Basis for Processing Personal Data

Under the GDPR, we rely on the following legal bases for processing your personal data:

  • Consent: When you have given clear consent for us to process your personal data for a specific purpose.
  • Contract: The processing is necessary for a contract we have with you or because you have asked us to take specific steps before entering into a contract.
  • Legal Obligation: The processing is necessary for us to comply with the law.
  • Legitimate Interests: The processing is necessary for our legitimate interests (or those of a third party), provided your interests and fundamental rights do not override those interests.

6. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site.

What Are Cookies?

Cookies are small data files stored on your device that help us understand how you use our Site and Services.

Types of Cookies We Use

  • Essential Cookies: Necessary for the operation of the Site.
  • Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around the Site.
  • Functionality Cookies: Used to recognize you when you return to the Site.
  • Targeting Cookies: Record your visit to the Site, the pages you have visited, and the links you have followed.

Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Site.

7. Data Sharing and Disclosure

We may share your personal data with:

Service Providers

Third-party vendors who provide services on our behalf, such as:

  • Payment processing.
  • Data analysis.
  • Email delivery.
  • Hosting services.
  • Customer service.

Legal Requirements

We may disclose your personal data:

  • To comply with legal obligations.
  • To protect our rights and property.
  • To prevent or investigate possible wrongdoing.
  • In connection with a business transaction, such as a merger or sale of assets.

International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (“EEA“). We ensure appropriate safeguards are in place to protect your data.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include:

  • Encryption: Secure Socket Layer (SSL) technology to encrypt data during transmission.
  • Access Controls: Restricting access to personal data to authorized personnel.
  • Regular Monitoring: Monitoring our systems for vulnerabilities and attacks.

While we strive to protect your data, no method of transmission over the Internet is 100% secure.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including for satisfying any legal, accounting, or reporting requirements.

Retention Periods:

  • Account Information: Retained as long as your account is active.
  • Legal Compliance: Data required for legal obligations will be retained according to statutory requirements.
  • Marketing Preferences: Until you opt-out or withdraw your consent.

10. Your Rights

Under the GDPR, you have specific rights regarding your personal data:

Access

You have the right to request access to the personal data we hold about you.

Rectification

You can request correction of inaccurate or incomplete data.

Erasure (“Right to be Forgotten”)

You may ask us to delete your personal data under certain circumstances.

Restriction of Processing

You can request that we limit the processing of your personal data.

Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Objection to Processing

You may object to processing your personal data for direct marketing purposes or on grounds relating to your particular situation.

Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling.

Withdraw Consent

If we are processing your personal data based on your consent, you have the right to withdraw consent at any time.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

We may need to verify your identity before fulfilling your request. We aim to respond to all legitimate requests within one month.

11. Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to request deletion.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

14. Complaints

If you are an EU resident and believe that we have not complied with data protection laws, you have the right to lodge a complaint with your local supervisory authority.

By using our Site and Services, you acknowledge that you have read and understood this Privacy Policy.